Last Updated: September 2026
Welcome to Maddhi Agro Foods. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or making a purchase.
1. Use of Website
You agree to use this website only for lawful purposes.
You must not misuse the website, interfere with its normal operation, attempt unauthorized access, introduce malicious software, or use the website in any way that may damage, disrupt or impair our services.
2. Product Information
We make reasonable efforts to provide accurate product names, descriptions, images, sizes, ingredients and other information on our website.
However, minor variations may occur, particularly because many of our products are natural food products.
Product appearance, colour, texture, aroma or packaging may vary slightly from photographs or descriptions displayed on the website.
Product images are provided for representation purposes and actual packaging may change from time to time.
3. Product Availability
All products displayed on our website are subject to availability.
Adding a product to your cart does not guarantee availability until the order has been successfully placed and accepted.
If a product becomes unavailable after you place an order, we may contact you regarding an appropriate alternative, partial fulfilment, cancellation or refund, as applicable.
4. Pricing
All product prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.
We reserve the right to update product prices from time to time without prior notice.
The price applicable to your purchase will generally be the price displayed during checkout when your order is placed, subject to correction of obvious errors.
Any applicable shipping charges or other charges will be displayed during checkout where applicable.
5. Orders
When you place an order through our website, you are responsible for ensuring that the information you provide is complete and accurate.
We reserve the right to cancel or refuse an order where reasonably necessary, including because of:
- Product unavailability
- Payment failure or payment verification issues
- Incorrect pricing or product information
- Suspected fraudulent or unauthorized transactions
- Incorrect or incomplete customer information
- Delivery or serviceability limitations
- Other circumstances preventing us from reasonably fulfilling the order
If a prepaid order is cancelled by Maddhi Agro Foods after payment has been successfully received, an applicable refund will be processed according to our refund procedures.
6. Payments
Available payment methods will be displayed during checkout.
Payments may be processed through trusted third-party payment service providers. Your use of those payment services may also be subject to the provider’s applicable terms and privacy practices.
An order may not be considered successfully placed until the required payment or order confirmation has been completed.
7. Shipping & Delivery
We currently deliver across India, subject to delivery location and courier serviceability.
Orders are generally delivered within 3–7 business days, depending on location and other applicable factors.
Shipping charges, where applicable, will be displayed during checkout.
For complete information, please refer to our Shipping & Delivery Policy.
8. Cancellation, Refunds & Replacements
Orders may be cancelled before shipment, subject to our Refund & Cancellation Policy.
Eligible refund or resolution requests should be raised within 7 days of delivery.
Because we sell food and consumable products, opened or used products may not be eligible for return or refund except where an issue with the delivered product is verified and a refund or replacement is approved.
Please refer to our Refund & Cancellation Policy for complete details.
9. Customer Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for providing accurate account information.
Please notify us if you believe your account has been accessed or used without authorization.
10. Intellectual Property
Unless otherwise stated, the Maddhi Agro Foods name, branding, logos, website content, graphics and other original materials displayed on this website belong to Maddhi Agro Foods or are used with appropriate permission.
Such materials may not be copied, reproduced, distributed or used for commercial purposes without appropriate authorization.
11. Website Availability
We aim to keep our website and online store available and functioning properly. However, uninterrupted or error-free availability cannot be guaranteed.
We may temporarily suspend, modify or restrict website functionality for maintenance, security, technical or operational reasons.
12. Limitation of Liability
To the extent permitted by applicable law, Maddhi Agro Foods will not be liable for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or restrict liability or consumer rights that cannot lawfully be excluded or restricted.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our products, services, website, business practices or applicable requirements.
The latest version will be published on this page with an updated “Last Updated” date.
15. Contact Us
For questions regarding these Terms & Conditions, orders or our website, please contact:
Maddhi Agro Foods
Email: Info@maddhiagrofoodindia.com
Phone: 9059052688
Address: # 2-2-1130/B/1, New Nallakunta, Shivam Road, Beside Vegetable Market, Hyderabad – 500044, Telangana, India
Website: www.maddhiagrofoodindia.com