Last Updated: September 2026
At Maddhi Agro Foods, we aim to process, pack and deliver your order safely and efficiently. This Shipping & Delivery Policy explains our general delivery timelines, shipping charges and other important information relating to the delivery of orders placed through our website.
1. Delivery Area
We currently deliver orders across India, subject to serviceability by our shipping and courier partners.
Delivery availability may vary depending on the customer’s location, PIN code and courier serviceability.
2. Delivery Time
Orders are generally delivered within 3–7 business days, depending on the delivery location.
Delivery times are estimates and may vary based on factors such as:
- Delivery location and PIN code
- Courier availability
- Public holidays
- Weather conditions
- Transportation disruptions
- High order volumes
- Other circumstances beyond our reasonable control
3. Order Processing
After an order is successfully placed and confirmed, we will prepare it for dispatch.
Orders placed on weekends, public holidays or during unusually high-demand periods may require additional processing time.
Once your order has been shipped, available shipment or tracking information may be communicated through the contact details provided with your order.
4. Shipping Charges
Shipping charges may apply to your order.
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on factors such as the delivery location, order size, weight, shipping method or applicable promotional offer.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including the correct:
- Recipient name
- House/building and street details
- Area/locality
- City and state
- PIN code
- Contact number
Please verify your shipping information carefully before placing an order.
If you notice an error in your delivery information, contact us as soon as possible. Changes may not be possible once the order has been shipped.
6. Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances or factors outside our reasonable control.
These may include courier delays, weather conditions, transportation disruptions, public holidays, service interruptions or other operational circumstances.
Where appropriate and information is available to us, we will assist customers with delivery-related enquiries.
7. Failed or Unsuccessful Delivery
Delivery may be unsuccessful if:
- The delivery address is incorrect or incomplete.
- The recipient cannot be contacted.
- No one is available to receive the order where required.
- The delivery location is inaccessible or becomes unserviceable.
If an order is returned to us following an unsuccessful delivery, please contact Maddhi Agro Foods so we can review the available options.
Any applicable re-shipping charges will be communicated before re-dispatch.
8. Damaged or Incorrect Delivery
If your package arrives damaged, leaking, or contains an incorrect product, please retain the product and its packaging and contact us promptly.
Where relevant, we may request clear photographs of the product and packaging along with your order details so that we can review the issue.
Refunds and replacements are handled according to our Refund & Cancellation Policy.
9. Order Cancellation
Orders may be cancelled before they are shipped, subject to our Refund & Cancellation Policy.
Once an order has been shipped or handed over to the delivery partner, cancellation may no longer be possible.
10. Contact Us
For questions regarding shipping, delivery or an existing order, please contact:
Maddhi Agro Foods
Email: Info@maddhiagrofoodindia.com
Phone: 9059052688
Address: # 2-2-1130/B/1, New Nallakunta, Shivam Road, Beside Vegetable Market, Hyderabad – 500044, Telangana, India
Website: www.maddhiagrofoodindia.com